Diagnoses ServedAdmission to the Rehabilitation Hospital is not dependent on any specific diagnosis. Each patient's medical information, needs, ability to perform daily activities and potential to improve are considered. However, one must meet admission criteria.
The Center for Medicare and Medicaid Services has established 13 categories for rehabilitation diagnoses. In order to maintain a rehabilitation specialty hospital classification, 60% of the patients admitted must have a primary diagnosis that fits in one of 13 categories: 
- Amputation
- Brain injury
- Burns
- Congenital deformities
- Femur (Hip) fracture
- Hip and knee replacements (meeting specific criteria)
- Major multiple trauma
- Neurological disorders such as Multiple Sclerosis and Parkinson´s Disease
- Osteoarthritis or Degenerative Joint Disease of weight bearing joints
- Polyarticular Rheumatoid Arthritis
- Spinal Cord Injury
- Stroke
- Systemic Vasculidities with joint inflammation, including arteritis and polymyalgia
The other 40% may have various medical conditions, including cardiac problems and pulmonary disease, but need intensive rehabilitation.
Your StayWHAT TO BRING:
- 5 to 7 sets of loose, comfortable, washable clothing, underclothes and, if desired, nightclothes.
- T-shirts, sweatshirts, and elastic waist pants or sweatpants work well for exercising and easy dressing.
- If you normally wear button-up shirts, skirts, zippered pants or overalls, bring in a set of these, too, in order to practice these skills.
- A pair of comfortable, sturdy, walking shoes that stay on well. These don´t have to be tennis shoes.
- Eyeglasses, hearing aids, or dentures, if you use them.
- Electrical appliances such as electric razors, tape decks, and radios may be brought, but must be approved by the facility before you use them here.
- Pictures, a pillow, blanket, or other things from home may make your room more comfortable.
- Please mark all of you personal items with your name.
- You will not need to bring any money, and valuables should be left at home.
WHAT TO EXPECT:
- When you arrive, a Case Management representative will meet with you or your family to register you for our services.
- Your nurse will meet you and show you where things are located, ask about your background and find out about any special questions or needs you may have.
- Each patient has a consistent team of therapists working with them throughout their stay so the therapy plan is individualized and based on assessed need.
- Everyone receives therapy Monday through Friday.
MEALS:
- Our patients receive their meals in the dayroom to provide an atmosphere of community and support.
- Family members are welcome to visit during mealtimes.
- It may be possible for your family to bring in special foods, but check with your nurse first.
PHONES:
- Each patient room has a telephone by the bed.
- Long distance calls cannot be charged to the room, but you may call collect, third party, use a calling card or credit card.
- Incoming calls between 9:00 p.m. and 8:00 a.m. are discouraged.
 MAIL:
- You may receive mail here by having it addressed as:
Your name
San Juan Regional Rehabilitation Hospital
525 S. Schwartz
Farmington, NM 87401
- Suggest to those writing to you to use your home address as the return address. That way, if you've left, your mail will be forwarded to you.
SMOKING:
- No smoking is allowed in or outside the building on SJRRH Property.
LAUNDRY:
- Clothing may be taken home by family to wash or you may make arrangements with nursing to have it washed here.
CONFERENCES:
- Each week your clinical rehab team reviews your case and updates your plan of care.
Visiting HoursFamily and friends may visit during these hours:
- Monday - Friday 5:00 PM - 9:00 PM
- Saturday 1:00 PM - 9:00 PM
- Sunday 9:00 AM - 9:00 PM
Since rehabilitation can be very tiring work, visitation hours and the number of visitors may be limited to allow needed rest time.
Children of all ages may visit but they must be supervised at all times. Those under age 5 should keep their visits to one hour or less. Pets with written proof of current vaccinations are also allowed to visit with prior arrangements made through Nursing. Pets must be well behaved, house broken, and properly restrained.
Visitors are not allowed to stay overnight.
Medical Debt Assistance ProgramSome individuals may have enough income to pay for basic living expenses, but can´t pay for unexpected or large medical bills. SJRRH offers a Medical Debt Assistance Program (MDAP) that may help cover all or a portion of the cost of your rehabilitation hospitalization based on eligibility criteria.
For information on the Medical Debt Assistance Program, ask for your Case Manager (609-2660) to assist you. Or, contact our billing office staff at (505) 609-2838. You may inquire before admission, while you are in the hospital, or even after you have been discharged.
Patient SatisfactionWe are committed to providing you with the best of rehabilitation services. We encourage you to ask any of our staff for assistance in answering questions or resolving concerns you may have. Should you feel your concerns are not being addressed, you may request further assistance from the Case Manager, the Program Director, the Nurse Manager, the Executive Director, or the Medical Director. We are interested in improvingour services and would like to hear from you.Ways you can express your opinion or concerns include: 
- Telling staff what you would like to see in the treatment plan or having family or your Case Manager let them know.
- Telling your Case Manager (609-2660), Nurse Manager (609-2676), Program Director (609-2640), Medical Director (609-2628), or Executive Director (609-2630) about problems or suggestions for improving services.
- Meeting with the Executive Director.
- Completing a Patient Satisfaction Survey mailed to your home after discharge and/or,
- Completing a Report of Patient/Visitor Concern.
Our response to your concern:
We will investigate your concern through interviews with appropriate staff, chart review, and occurrence reports. Our goal is to respond as quickly as possible, especially if you are still a patient in-house. If you have been discharged and have concerns, our goal is to address these and respond back to you within 7 days.
If you have a dispute with a physician you may contact the New Mexico Board of Medical Examiners at (505) 476-7220.
You may address written complaints to:
- San Juan Regional Rehabilitation Hospital
- Executive Director
- 525 S. Schwartz
- Farmington, NM 87401
You may file a grievance with the New Mexico Department of Health at 1 (800) 445-6242 or in writing to:
- New Mexico Department of Health
- 2040 South Pacheco St., Room 208
- Sante Fe, NM 87505
You may also file a complaint with the Joint Commission. If you have questions about how to file your complaint, you may contact the Joint Commission at 1 (800) 994-6610 from 8:30 to 5 p.m. Central Time, weekdays, or refer to their web site at http://www.jointcommission.org/GeneralPublic/Complaint/.
- E-Mail: complaint@jointcommission.org
- Fax: Office of Quality Monitoring (630) 792-5636
- Mail: Office of Quality Monitoring
- The Joint Commission
- One Renaissance Boulevard
- Oakbrook Terrace, IL 60181
DischargeYour rehabilitation team will work with you and your family to estimate how long you would benefit from staying in the program. Training will be provided for you and your family members so you will be able to function safely in the home and community. Your team members will coordinate times for training and practice. The case manager will help arrange for the care you need after leaving, such as home health care, outpatient therapy, doctor's appointments, etc.
DISCHARGE EQUIPMENT
Before your discharge, equipment may be recommended for you to use when you go home. This may include a wheelchair, walker, bath bench, grab bars, or long handled bath sponge. Your therapists will help you decide what you will need. Some items may not be paid for by your insurance. If they are not, your case manager and therapists will talk with you about your options.
It is best not to buy equipment or start remodeling until you and your caregivers have talked with your therapists.
|
